Rental Service

Introducing our new dress rental service! We understand the desire for stunning special occasion dresses without the high price tag that's why we are happy to offer you an affordable solution: Rent the dress of your dreams.

HOW IT WORKS

This service is not offered directly through the website yet, to rent a dress kindly reach out to us via email at info@chaudtokyo.com or chaudtokyo@gmail.com. You can also use the direct chat on the website or send us a direct message on Instagram and Facebook.

When inquiring about a rental, please provide us with a link of the desired dress, along with preferred size and rental dates. Our team will guide you through the process and assist you.

Important Notes for Dress Rental Service

1. Dresses priced under ¥20,000 are not available for rental.
2. No additional cleaning fee will be charged for rented dresses.
3. Returns: There’s no return fee. A return address and slip will be provided within the rental package for your convenience.
4. Pricing: Prices for rentals will be provided once the desired dress is specified.
5. Shipping Duration: Expect delivery within approximately 5 business days from the date of order placement.
6. Timely Returns: Failure to return the rented dress within 5 days will result in a reported address.
7. Damages Policy: Customers will be liable to pay the full retail price if the rented dress is returned damaged.
8. Purchase Option: Should you wish to keep the dress, arrangements can be made to pay the full retail price afterward.
9. Size Selection: Please ensure the correct size is chosen as we do not offer replacements for sizing issues under the same rental fee.
10. Quality Assurance: In the event of a wrongly sent or faulty dress, we offer free refunds or exchanges.